Strategic/Community Service Levels for Roads

The table below lists Strategic/Community Service Levels for Roads

Service Level Performance Measure
The road network and all activities associated with management, maintenance and operation of the network comply with all relevant Acts and Regulations. Full compliance with relevant Acts & Regulations
To provide and maintain a safe transport network. Crash statistics trending in right direction
To provide a service that reflects the priorities of its users User input to regular customer satisfaction surveys aligns with Council priorities.
Respond to customer requests within one week Percentage of customer requests answered on time.
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